Even with volunteering down during the pandemic, Besa helps dozens of non-profits with people to keep vital services running.

 11:39 PM EST February 14, 2021

COLUMBUS, Ohio — Coming close together feels so distanced these days. For those who rely on critical in-person services, the past year has looked and felt different.

One central Ohio organization is helping dozens of non-profits make sure a change in services is not due to a lack of staffing.

Since 2012, Besa coordinates volunteers to fill voids, placing them in the right spots to make sure other organizations, and more importantly those that depend on them, do not see an interruption in service. At any given time, Besa has 30-60 different projects available for volunteers to get involved in, and depending on your comfort level, engagement can be in-person, virtual or individuals, according to its founder Matthew Goldstein.

“Even during the shutdown, services needed to be provided,” said Goldstein. “What we found is as people were pulling back, in terms of going to work and be at home, many, many people were still looking for powerful ways to support this community.”

New Salem Baptist Church has seen the power of volunteering first hand. Adam Troy, the chief engagement officer at New Salem Baptist Church says its Bread of Life Food Pantry almost reduced hours at the beginning of the pandemic, after seeing a need double practically overnight.

“They could shop for themselves and always tried to provide an environment that emphasized dignity,” said Troy. “When we had to pivot inside the course of a week, where we literally went from a high-touch situation to now, [where] logistically people had to show up in cars. We had to develop call systems, volunteers pool ran food back-and-forth and delivered it, and did it all while keeping the volunteers safe as well. We got down to an efficacy skill that previously didn’t exist.”

Troy says they now help about 200 families with thousands of meals per week. The church was partnered with Besa since 2016.

“They continued to show up consistently, which was big for our ability to plan appropriately for food distribution and the number of people throughout the community that we can absolutely serve,” said Troy.